Support
Contact and support
Questions about the app, your plan or your credits? Email us and we’ll help.
One message per problem helps us keep track. Please never send a password or card number: we’ll never ask for one.
What to include
A problem in the app
- What you were doing, and what you expected to happen
- What happened instead, and any message you saw
- A screenshot or a short screen recording, if you can
- Your operating system and the RapidCreate version
Your plan, credits or billing
- The email address you signed up with
- Your plan, and roughly when the problem started
- For a missing credit, which video or post it was for